Research

Our work is based on research with real voters and election offices from around the country. 

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Poll workers: The face of elections

In 2024, our team served as poll workers around the U.S. as part of an ethnographic participant observation research study.

Center for Civic Design Research Report - Updates from the front line of civic design research

How to display results for multi-winner ranked choice voting elections

This research explored how to best present election results for multi-winner ranked choice voting (RCV). The findings showed that people find bar charts especially helpful…

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Voting concepts from AVTI design-thinking workshops

Participatory design workshops helped develop new concepts for accessible elections

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Voting in VR: Polling place signage in an interactive environment

In 2025, we used virtual reality to learn about how voters interact with polling place signage.

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Usability of electronic poll books

What makes an electronic poll book usable for poll workers, election staff, and voters?

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Principles and guidelines for remote ballot marking systems

Requirements and principles for systems that are both secure and accessible.

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Designing an accessible RCV ballot

In 2020, we conducted research to support voters with disabilities using RCV ballots. This led to new best practices for designing accessible RCV ballots.

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Voter guide best practices

In 2013-2016, we worked with the League of Women Voters of California to research how to make voter info effective, inviting, and useful.

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Usability of county websites

In 2013, we researched how useful and usable content on county-level election websites was to voters.

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New citizens and civic engagement

In 2019, we spoke with new citizens about their experiences voting in the U.S. and participating in civic life more broadly.

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