Usability test protocol (NIST VTS 100-3 Part 2)

A step-by-step usability test protocol for evaluating e-pollbooks, including scenario scripts, data collection sheets, prop templates, and scheduling options.
What it includes:

• 27 voter scenarios across 7 categories (scannable ID, manual lookup, similar names, status flags, record updates, wrong place, not in database)
• Printable props: ID card templates, voter registration cards, utility bill, and name change document
• Data collection sheet with stoplight rating scale (green/yellow/red)
• Recruitment criteria, participant demographics form, and consent form template
• Scheduling options for single and parallel sessions

Checklists for Usability and Accessibility (NIST VTS 100-3 Part 2 Supplement 1)

A set of checklists for evaluating e-pollbook usability and accessibility, organized by poll worker tasks. Use alongside the usability test protocol or independently when reviewing or purchasing systems.

What it includes:

• General usability checklist (yes/no questions covering screen clarity, text size, button placement, and error messages)
• Task-based checklists covering voter lookup by scan and search, reviewing results, checking voter status, handling exceptions, collecting signatures, and supporting voters in line
• Accessibility checklist covering display adjustability and assistive technology compatibility
• Guidance on rating items using the green/yellow/red stoplight scale