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Multilingual usability testing is an effective way to make sure voting materials communicate to your voters in a language and design that resonates with them....
Tool
This workbook will help you through the process of testing materials in multiple languages, and provide you with tools to run usability testing from pre-planning...
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At CCD, we love usability testing. But what we love even more is when elections offices can do their own testing, try out essential usability...
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Intercept testing is a way to check that all of your materials work well, before you launch them. Here are our tips on how to...
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At the Center for Civic Design we do all kinds of usability testing and along the way, we've learned a lot about how to adapt...
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What happens when citizens lead the design of an application for their own effort to redraw district lines.
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Solving a ballot design challenge in California so the layout doesn't encourage voters to make mistakes on their ballots
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Accessibility testing can seem daunting...until you get started.
Field Guides
The top 10 guidelines for conducting usability tests of ballots come from two main sources. The first is a group...
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Research insight: Mostly-minority counties’ election websites consistently had fewer key words that would help voters find answers
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A look at how usability testing helps answer questions for better election design.
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Participants voted on the Alameda County demonstration ballot and the Portland, Maine ballot from 2011.
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Why fictional-but-realistic ballots work best for usability testing.