Our work is based on research with real voters and election offices from around the country.
In 2024, our team served as poll workers around the U.S. as part of an ethnographic participant observation research study.
This research explored how to best present election results for multi-winner ranked choice voting (RCV). The findings showed that people find bar charts especially helpful…
Participatory design workshops helped develop new concepts for accessible elections
In 2025, we used virtual reality to learn about how voters interact with polling place signage.
What makes an electronic poll book usable for poll workers, election staff, and voters?
Requirements and principles for systems that are both secure and accessible.
In 2020, we conducted research to support voters with disabilities using RCV ballots. This led to new best practices for designing accessible RCV ballots.
In 2013-2016, we worked with the League of Women Voters of California to research how to make voter info effective, inviting, and useful.
In 2013, we researched how useful and usable content on county-level election websites was to voters.
In 2019, we spoke with new citizens about their experiences voting in the U.S. and participating in civic life more broadly.