2024 Annual Report

January 27, 2025

There is so much to be proud of in 2024. All eyes were on election officials during this presidential election, and they more than came through. Read about our work in 2024 in our Annual Report.

Help us learn how to get more NYC voters involved in city elections

February 11, 2025

We are interviewing voters about what they know about this program and to review information to see if it is understandable and useful.

Michigan Voting Dashboard

January 27, 2025

In 2024, we worked with the elections and technology teams at the Michigan Department of State on the Michigan Voting Dashboard to make election data publicly available before the presidential election.

Help us learn about the challenges and successes of accessible voting

December 20, 2024

We are interviewing people who support voters with disabilities in South Carolina, Virginia, Illinois, and California.

Debrief the election with this new toolkit

November 26, 2024

The brief window after an election is the ideal opportunity to plan for future success. Debrief and capture wins, challenges, and big thoughts now while they are top of mind with this new toolkit.

Last minute tips to help voters navigate unexpected moments while voting

October 18, 2024

Every last-minute step of preparation during this busy election season helps make sure all voters are able to cast their ballots as they expect.

Say thank you to your election hero with ready-to-print postcards

October 10, 2024

Election officials do so much, often with limited resources. So we designed a postcard that celebrates the many hats that they wear.

Putting voters in control of ranked choice voting

October 7, 2024

It's harder for voters to verifying their rankings on a ballot marking device. Two design features can solve this design challenge.

This Disability Voting Rights Week, visit AccessibleVoting.net

September 12, 2024

AccessibleVoting.net now hosts the National Coalition of Accessible Voting (NCAV) Voting Access Guide for Election Officials, among other updates for 2024.

Too much info? Break it into bites, snacks, and meals

August 30, 2024

Bite-snack-meal is a tool to help you organize and sequence the information you want to share with voters. Learn more about what it is and how you can use bite-snack-meal in your voter communication materials.

Better design = more culturally responsive voter outreach

July 18, 2024

We recently wrapped up a research project focused on how visual design can help create more culturally responsive voter materials....

Maryland’s new election website speaks directly to voters

June 5, 2024

The Maryland State Board of Elections launched a new webpage as part of an outreach campaign for the 2024 elections that shares election information in a fresh, exciting way

Workshops on civic design, in person and online, for election offices across the country

April 29, 2024

We’ve traveled across the country talking to election officials (and community partners) about everything from designing better voter materials to accessibility in elections.

Usability testing in multiple languages? Read our new workbook

March 28, 2024

Multilingual usability testing is an effective way to make sure voting materials communicate to your voters in a language and design that resonates with them. Here's a workbook on getting started.

cover page for conducting multilingual usability testing

Design manuals that empower poll workers on Election Day

March 4, 2024

We’ve published three resources for designing manuals for poll workers: a best practice guide, a Word template and a How-to-use Word guide.

2023 Annual Report

January 11, 2024

We like to say that in elections, small improvements snowball. Read about our work from 2023 in our annual report.

New York adopts a plain language bill for ballot proposals

December 11, 2023

We are so excited that New York has a new law requiring that ballot questions and proposed constitutional amendments be written in plain language and in a YES or NO format.

CCD turns 10! A decade of change in elections

September 13, 2023

We’ve spent the last 10 years using design to improve the voting experience for millions of voters across the country. Here’s the impact we’ve had along the way.

Design and text can work together to make RCV election status and results clear

August 2, 2023

We recently published a best practice guide that covers everything we know (so far!) about what makes a great RCV election results display. While this research was focused on news articles, we think these best practices can apply to election offices as well. We're excited to share two of our top tips with you.

Take your usability testing to the next level

June 26, 2023

At CCD, we love usability testing. But what we love even more is when elections offices can do their own testing, try out essential usability testing skills or run more complicated tests.

Libraries, parks and community centers: Go where the people are for usability testing

May 19, 2023

Intercept testing is a way to check that all of your materials work well, before you launch them. Here are our tips on how to run intercept tests.